Career Opportunities

Our Northern New Jersey office has positions available for entry level and experienced Account Representatives.

This position operates on a regular Monday through Friday daytime schedule, no late nights or Saturdays. We offer a competitive salary with lucrative bonus programs giving our Reps unlimited earning potential. Our "Promotion from Within" policy provides growth opportunities. Full-time employees are eligible for company health benefits, paid sick and vacation days and 401k retirement options.

Summary

Account Representatives are responsible for negotiating payment arrangements with our client's customers on collection accounts, meeting monthly goals, and demonstrating strong communication skills.

Principal Responsibilities

  • Communicate with debtors by telephone and approved written correspondence to attempt to bring resolution to unpaid accounts.
  • Provide thorough, efficient, and accurate account updates on computer files for each call made or received.
  • Demonstrate effective skip tracing techniques by locating debtor contact information.
  • Counsel delinquent account customers to assist in finding funds to meet debt obligations.
  • Knowledge, understanding, and compliance with all applicable Federal, State, and Local laws and regulations that regulate the collection industry.
  • Understand and comply with ACS policies and procedures. Provide feedback to management concerning possible problems or areas of improvement.
  • Perform other duties as assigned by management.

Qualifications

  • High School Diploma or General Education Development (GED) certificate or equivalent relevant work experience desired.
  • Previous collections experience preferred.
  • Basic computer skills.
  • Ability to maintain the highest level of confidentiality.
  • Excellent interpersonal, written, and oral communication skills.
  • Ability to work in a team fostered environment.
  • Ability to work in a multi-tasked environment.
  • Ability to prioritize and organize work.

Contact Al Mucci at al.mucci@accountcontrolsystems.com or fax your resume to 201-767-7051.